Privacy Policy


Engaged CRM Privacy Policy

At Engaged CRM Limited we are committed to protecting and respecting your privacy. Please read the following carefully to understand our views and practices regarding your personal data and how we will manage the information we require, how we store it, how we use it, what we do with it and your rights

The Data Controller and Data Processor is Engaged CRM Limited. The company ICO Registration Number: ZA060454

Engaged CRM Limited is a limited company registered in England and Wales. Registered number: 08989455.

Registered Office: Sanctum House, 9 Hayfield Business Park, Field Lane, Auckley, DN9 3FL.

This privacy policy falls under the General Data Protection Regulation (GDPR) and explains how we use any personal information we collect about you when you use this website.

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What information do we collect about you?

We collect information about you when you register with us or place an order for products or services. We also collect information when you voluntarily complete customer surveys, provide feedback and participate in competitions. Website usage information is collected using cookies. How will we use the information about you?

We collect information about you to process your application, to email you about other products and services we think may be of interest to you. We use your information collected from the website to personalise your repeat visits to our website. If you agree, we shall pass on your personal information to our partners to offer you products or services you have specifically enquired about.

Engaged CRM Limited will not share your information for marketing purposes with companies outside of this. In processing your application, we may send your details to, and also use information from credit reference agencies and fraud prevention agencies.

Marketing

We would like to send you information about products and services of ours and other companies in our group which may be of interest to you. If you have consented to receive marketing, you may opt out at a later date. You have a right at any time to stop us from contacting you for marketing purposes or giving your information to other members of the Engaged CRM Limited. If you no longer wish to be contacted for marketing purposes, please click here.

Access to your information and correction

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email or write to us at our listed address. We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.

If you wish to remove your details completely, please click here.

Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity. For further information visit www.aboutcookies.org or www.allaboutcookies.org. You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However, in a few cases some of our website features may not function as a result.

Your financial data

Any Financial Data we take from you will only be temporarily stored and will be deleted once any financial transactions have been completed.

IP addresses

We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration. This statistical data about our users browsing actions and patterns does not identify any individuals.

This information may help us to improve our site and to deliver a better and more personalised service

Other websites

Our website contains links to other websites. This privacy policy only applies to this website so when you link to other websites you should read their own privacy policies.

Changes to our privacy policy

We keep our privacy policy under regular review and we will place any updates on this web page. This privacy policy was last updated on 17th May 2018.

How to contact us

Please contact us if you have any questions about our privacy policy or information we hold about you: info@engagedcrm.co.uk or 0800 644 0346 or write to us at our listed address.